Help & FAQs

Here you can find some helpful answers to frequently asked questions (FAQs).
We guarantee a quote within 48 hours upon receiving all necessary documentation. Once you sign and approve the Client Service Agreement (CSA), your policy will be bound, and documentation will be promptly dispatched.
Our experts assess your existing coverage to ensure it meets your needs. If your current situation is optimal, we won’t present alternative options to save your time.
Unfortunately, not allowing the PEO to administer payroll is not an option. However, if you use accounting software like QuickBooks, payroll integration is possible.
We aim to provide 1 to 3 quotes from PEOs with different carriers to offer pricing and rating options. Quotes are valid for 30 days.
Once your policy is bound, you may request your certificate or “cert.” Procedures vary among PEOs, but our client care and enrollment team can guide you accordingly.
A CSA (Client Service Agreement) outlines the stipulations of your policy. Several documents are needed for enrollment, but our team ensures seamless communication and timely collection.
Non-payment, excessive claims, misinformation, or fraudulent claims are potential reasons. PEOs provide a minimum 30-day notice for termination or non-renewal.
Yes, we specialize in assisting with risk-challenged scenarios, ensuring a smooth transition to alternative coverage options.
Axis Group provides access to a vast PEO network, with in-house underwriting, business development managers, and client care teams dedicated to supporting your needs. We prioritize transparency, honesty, and aiding small businesses in achieving their goals.

For Insurance Agents

Upon execution of the CSA, the client is effectively bound. Our team ensures all necessary documents are communicated and collected in a timely manner.
Commissions are paid monthly based on the prior month’s payroll numbers, dispersed on the 25th of every month.

We do not accept BORs on existing clients. However, submissions are protected for 30 days.

We provide support throughout the presentation process, increasing the closing ratio significantly.

Yes, but arrangements can be made to involve all relevant parties depending on the scenario. You can fill out the contact form on our website or call us for appointment details.